Thank you for choosing azpunkcatllc.com. We are committed to ensuring that you are satisfied with your purchase. If you are not satisfied with your order or require a refund, please refer to the following terms and conditions:
Refund Policy
We offer refunds within 30 days of the date the item was delivered. Refund requests are only available if:
The item is defective or damaged The item does not match the item you ordered You are dissatisfied with the item after receiving it
Refund Request
To request a refund, please follow the steps below:
Contact our customer service team with your order number, a description of the problem, and relevant photos (if the item is damaged).
Email: andratirdea@azpunkcatllc.com Phone: 6026541813 We will review your request and provide return instructions. If your refund request is approved, you will receive a return label and further return instructions.
Returns
Once your refund request is approved, please return the item as follows:
The item must be in its original packaging, unused, and in saleable condition.
The packaging should include all original tags, attachments, and accessories. Shipping costs for returns are usually borne by the customer unless the item is defective or shipped incorrectly.
Refund Processing
Once we receive and inspect the returned item, a refund is usually processed within 5-7 business days. Refunds will be refunded to the account of your original payment method. Please note that processing time may vary depending on bank processing speed.
Non-refundable situations
The following situations are not eligible for refunds:
The item has been used or damaged and does not meet the return criteria.
Refund requests made more than 30 days ago.
Specific discounted items, customized items, or special order items (such as items marked as not accepting returns or refunds).
Refund Changes
azpunkcatllc.com reserves the right to modify the refund terms at any time. Any modifications will be posted on this website and will take effect immediately after posting.
We attach great importance to your shopping experience and hope to meet your needs by providing excellent customer service. Thank you for your support and understanding of azpunkcatllc.com!
